Technical Services That Power Performance
Fast, secure, reliable—the technical foundation your marketing deserves
Behind every great website and digital marketing campaign is a solid technical foundation. ThinkMents' Technical Services ensure your digital infrastructure performs flawlessly—fast, secure, reliable, and optimized for both users and search engines. Since 2002, we've been solving complex technical challenges that other agencies can't handle. Our team combines deep technical expertise with marketing knowledge, understanding that technical decisions directly impact business results. Whether you need a performance audit, security hardening, complex integrations, or ongoing technical support, we have the skills to keep your digital presence running smoothly.
The Business Impact of Technical Performance
Technical issues silently kill your marketing results
conversion reduction per 1-second delay
abandon sites taking over 3 seconds
average cost of security breach
per minute of website downtime
won't return after bad experience
uses speed as ranking factor
You can have the best marketing strategy in the world, but if your website is slow, insecure, or unreliable, you're throwing money away. Technical problems frustrate users, hurt search rankings, and undermine trust.
Most agencies focus only on surface-level marketing. ThinkMents goes deeper—ensuring the technical foundation supports and amplifies your marketing investment.
Our technical services aren't just about fixing problems. They're about creating competitive advantage through superior digital infrastructure that loads faster, converts better, and ranks higher than your competitors.
Comprehensive Technical Services
Website Performance Optimization
Speed is money. We analyze and optimize every element affecting your website's load time—server response, image compression, code efficiency, caching strategies, CDN implementation, and Core Web Vitals. Our performance optimization typically improves load times by 40-70%, directly impacting user experience, conversion rates, and search rankings. We provide before/after metrics and ongoing monitoring to ensure improvements stick.
Website Security Services
Protect your business and customers from cyber threats. Our security services include vulnerability assessments, malware scanning and removal, SSL implementation, firewall configuration, security hardening, and ongoing monitoring. We implement security best practices that protect your website without impacting performance or user experience. When breaches occur, we provide rapid incident response and recovery.
Technical SEO
Search engines can't rank what they can't crawl. Our technical SEO services ensure search engines can properly discover, crawl, index, and rank your content. We address site architecture, URL structure, canonical tags, redirects, structured data, XML sitemaps, robots.txt configuration, and crawl budget optimization. Technical SEO creates the foundation for all other SEO efforts.
Website Migrations
Changing domains, platforms, or hosts is risky—but sometimes necessary. We manage website migrations that preserve your SEO equity, maintain functionality, and minimize downtime. Our migration process includes comprehensive redirect mapping, content verification, technical testing, and post-migration monitoring. We've successfully migrated sites without traffic loss when others predicted disaster.
API Integrations & Development
Connect your website with the tools and platforms that power your business. We develop custom API integrations linking your website to CRMs, marketing automation platforms, payment processors, inventory systems, and third-party services. Our integrations automate workflows, eliminate manual data entry, and create seamless experiences for your customers and team.
Custom Development & Functionality
When off-the-shelf solutions don't fit your needs, we build custom functionality. Our development team creates calculators, configurators, booking systems, member portals, custom forms, and specialized features that differentiate your business. We develop solutions that work within your existing platform or as standalone applications.
Website Maintenance & Support
Keep your website secure, updated, and performing optimally without the hassle. Our maintenance services include software updates, security monitoring, daily backups, uptime monitoring, performance optimization, and priority support. We handle the technical details so you can focus on running your business.
Hosting & Infrastructure
Your hosting environment directly impacts performance, security, and reliability. We evaluate your hosting needs, recommend appropriate solutions, and manage hosting environments for optimal results. From shared hosting for small sites to dedicated servers and cloud infrastructure for high-traffic applications, we match infrastructure to requirements.
Our Technical Audit Process
We begin most engagements with a comprehensive audit
Performance Analysis
- Page speed testing across devices
- Core Web Vitals assessment (LCP, FID, CLS)
- Server response time analysis
- Resource loading optimization
- Third-party script impact
Security Assessment
- Vulnerability scanning
- SSL/TLS configuration review
- Authentication and access controls
- Data protection practices
- Plugin and software currency
Technical SEO Review
- Crawlability and indexation
- Site architecture evaluation
- URL structure assessment
- Redirect chain identification
- Structured data validation
- Mobile usability testing
Infrastructure Evaluation
- Hosting environment assessment
- Backup and recovery capabilities
- Uptime history review
- Scalability considerations
You receive a detailed report with prioritized recommendations, expected impact, and implementation guidance. We can then implement fixes ourselves or guide your team through the process.
Meeting Google's Technical Standards
Core Web Vitals have become essential ranking factors
Largest Contentful Paint (LCP)
How quickly the main content loads. Target: under 2.5 seconds.
First Input Delay (FID)
How quickly the page responds to user interaction. Target: under 100 milliseconds.
Cumulative Layout Shift (CLS)
How much the page layout shifts during loading. Target: under 0.1.
Many websites fail these benchmarks—and pay the price in search rankings and user experience.
Passing Core Web Vitals isn't just about pleasing Google—it's about providing the fast, stable experience users expect.
Comprehensive Website Security
Cyber threats are constant and evolving
Prevention
- SSL/TLS encryption
- Web application firewall (WAF)
- Brute force protection
- File integrity monitoring
- Security headers
- Regular updates
Detection
- 24/7 malware scanning
- Suspicious activity monitoring
- Unauthorized change detection
- Vulnerability identification
Response
- Rapid incident response
- Malware removal and cleanup
- Blacklist removal assistance
- Post-incident hardening
For businesses handling sensitive data—healthcare, legal, financial—we ensure compliance with relevant security standards. Security isn't a one-time project. Our ongoing monitoring keeps your defenses current against evolving threats.
Technical Issues We Fix Every Day
Slow Loading Websites
Bloated images, inefficient code, poor hosting, unoptimized databases—we identify and eliminate speed bottlenecks.
Hacked Websites
Malware infections, defacements, spam injections—we clean compromised sites and prevent reinfection.
SEO Visibility Problems
Crawl errors, indexation issues, broken redirects, duplicate content—we fix technical SEO problems that tank rankings.
Broken Functionality
Forms that don't submit, integrations that stopped working, features that broke after updates—we diagnose and repair.
Mobile Problems
Sites that don't work on phones, responsive design failures, mobile speed issues—we make your site work everywhere.
Migration Disasters
Traffic drops after redesigns, lost pages, broken links—we recover from failed migrations and prevent future problems.
Plugin/Theme Conflicts
WordPress sites with mysterious errors caused by incompatible components—we untangle the mess.
If you have a technical problem, chances are we've solved it before.
Why ThinkMents for Technical Services
20+ Years Technical Experience
We've been solving technical problems since dial-up internet. There's no challenge we haven't encountered.
Marketing-Aware Technical Team
We understand how technical decisions impact marketing results—a rare combination.
Responsive Support
When technical emergencies arise, we respond quickly. Your business can't wait days for help.
Transparent Communication
We explain technical issues in plain English and keep you informed throughout the process.
Long-Term Partnership
We're here for ongoing support, not just one-time fixes.
Frequently Asked Questions
How much do technical services cost?
Technical audits typically range from $500-2,000. Ongoing maintenance plans start at $200/month. Custom development and complex projects are quoted based on scope.
How quickly can you respond to emergencies?
For maintenance clients, we provide same-day response for critical issues. Non-emergency requests are typically addressed within 24-48 hours.
Do you work with all website platforms?
We have deep expertise in WordPress and React-based sites. We also work with Shopify, Webflow, and custom platforms. We'll let you know if a platform is outside our expertise.
Can you help if our site has been hacked?
Yes. We provide emergency malware removal and site recovery services. We clean the infection, identify how it happened, and implement protections to prevent recurrence.
Do you offer website hosting?
We recommend and help configure hosting but don't operate our own data centers. We can manage your hosting environment regardless of provider.
What's included in maintenance plans?
Core inclusions are software updates, security monitoring, daily backups, uptime monitoring, and support hours. Plans are customized based on your site's complexity and needs.
Can you improve our page speed?
Almost always. We consistently achieve 40-70% improvements in load times. We'll assess your site and provide realistic expectations before starting.
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Ready to Fix Your Technical Foundation?
Let's identify and resolve the technical issues holding your website back.