The People Behind ThinkMents
Dedicated professionals who care deeply about your success.
Behind every successful marketing campaign is a team of dedicated professionals who care deeply about client success. At ThinkMents, we've assembled a group of experienced marketers, creative thinkers, and technical experts who bring diverse skills and perspectives to every project. Our team has been working together to help businesses grow since 2002—and many of our team members have been with us for years, building deep expertise and lasting client relationships. When you work with ThinkMents, you're not just hiring an agency—you're gaining a dedicated team that treats your business like their own.
Leadership That's Hands-On
Unlike large agencies where leadership is disconnected from day-to-day work, ThinkMents' leadership remains actively involved in client success. Our founder has over 20 years of digital marketing experience and still personally oversees strategy for key accounts.
This hands-on approach means:
We believe leadership should lead by example—not just manage from a distance. When you call ThinkMents, you'll talk to people who can actually make decisions and solve problems, not layers of account coordinators reading from scripts.
How Our Team Works
Dedicated Account Teams
You won't be passed around from person to person. Each client works with a dedicated team that knows your business, your goals, and your history. Your team members become true partners who understand your industry and remember your preferences.
Collaborative Approach
While you have dedicated contacts, your projects benefit from our entire team's expertise. SEO specialists consult with content creators. Designers collaborate with developers. This cross-functional collaboration produces better results than siloed work.
Continuous Training
Digital marketing evolves constantly, and so does our team. We invest heavily in ongoing education—certifications, conferences, courses, and internal knowledge sharing. When Google updates its algorithm or a platform introduces new features, our team is prepared.
Communication First
We believe in proactive, transparent communication. You'll always know what we're working on, what's coming next, and how your campaigns are performing. No surprises, no mysteries, no waiting weeks for responses.
Results-Oriented
Every team member is focused on driving measurable results for clients. We celebrate rankings and traffic, but we really celebrate leads, sales, and revenue growth. Your success metrics are our success metrics.
Our Team's Expertise
Search Engine Optimization
Certified SEO professionals with experience across local, national, and e-commerce SEO. Technical audits, content optimization, link building, and strategy development.
Paid Advertising
Google Ads certified specialists managing campaigns across search, display, shopping, and video. Facebook, Instagram, and LinkedIn advertising expertise.
Content & Creative
Writers, designers, and videographers who create compelling content that engages audiences and ranks in search. From blog posts to brand videos.
Web Development
Developers building fast, mobile-friendly, conversion-optimized websites. Experience with React, WordPress, custom solutions, and e-commerce platforms.
Social Media
Strategists and content creators managing presence across all major platforms. Organic content, paid social, and community management.
Analytics & Reporting
Data analysts who translate numbers into actionable insights. Google Analytics certified with experience in attribution, conversion tracking, and ROI analysis.
Local Marketing
Google Business Profile experts and local SEO specialists helping businesses dominate their geographic markets.
What Drives Our Team
Client Obsession
We genuinely care about our clients' success. Late nights before a big launch, extra research to solve a tricky problem, celebratory messages when results exceed expectations—our team goes above and beyond because we're invested in outcomes.
Integrity Always
We tell clients the truth, even when it's not what they want to hear. We don't oversell, overpromise, or hide problems. This honesty builds trust and produces better long-term results.
Continuous Improvement
We're never satisfied with 'good enough.' Our team constantly looks for ways to improve—better processes, better results, better communication. This drive for excellence benefits every client we serve.
Team Support
We help each other succeed. Knowledge sharing, covering during vacations, celebrating wins together—our collaborative culture makes us stronger as individuals and as an agency.
What to Expect When You Work With Us
Responsive Communication
Emails answered within 24 hours. Phone calls returned promptly. Questions addressed thoroughly. You'll never feel like you're chasing us for updates.
Regular Check-Ins
Scheduled calls and meetings keep you informed and give you opportunities to provide feedback, ask questions, and adjust priorities.
Clear Reporting
Monthly reports that actually make sense—not data dumps that require a PhD to interpret. We explain what the numbers mean and what we're doing about them.
Strategic Partnership
We don't just execute tasks—we think strategically about your business and proactively suggest improvements and opportunities.
Accessibility
Need to reach us urgently? You can. We provide direct contact information for your team members, not generic support queues.
A Stable, Experienced Team
Agency turnover is notoriously high, but ThinkMents is different. Our team members stay because they love what they do and where they work. This stability means:
When you partner with ThinkMents, you're not constantly training new account managers on your business. You're working with experienced professionals who remember what you discussed last month and last year.
Professional Credentials
Our team maintains current certifications to provide industry-leading service.
We invest in these certifications not just for the badges, but because the training makes us better at serving clients. Continuous learning is part of our culture.
Interested in Joining Us?
We're always looking for talented people who share our passion for digital marketing and client success. If you're a skilled marketer, developer, designer, or creative professional looking for a team that values your contributions, we'd love to hear from you.
View Career OpportunitiesFrequently Asked Questions
Q.Will I have a dedicated account manager?
Yes. Every client has a dedicated primary contact who knows your business and serves as your main point of communication. You'll also have access to specialists as needed.
Q.How quickly can I expect responses?
We respond to emails within 24 business hours, often much faster. Urgent matters can be addressed via phone for immediate response.
Q.What if my main contact is on vacation?
Our collaborative approach means multiple team members are familiar with your account. Coverage is always arranged so you're never left without support.
Q.Can I meet the team working on my account?
Absolutely. We introduce you to everyone working on your projects and encourage direct communication with specialists when helpful.
Q.How do you stay current with industry changes?
Ongoing training, industry conferences, certifications, and internal knowledge sharing. When something changes in digital marketing, our team knows about it.
Learn more about us:
Ready to Meet Your Team?
Let's discuss your goals and introduce you to the people who'll help you achieve them.